Overview
Our Thriving Digital Future: Queensland’s Digital Economy Strategy (PDF, 664.54 KB) sets the focus and direction for a flourishing digital economy, building on what’s already being done well and preparing us for the inevitable challenges ahead.
The strategy serves as a roadmap towards a thriving digital economy by 2032. It leverages government strategies and commitments to progress the Queensland Government priorities to:
- deliver good, secure jobs
- deliver better and connected services
- protect and enhance the Queensland lifestyle.
Through its ambitious digital transformation program, the strategy will be pivotal in:
- positioning Queensland as an attractive place to live, work and do business
- creating jobs and ensuring Queensland meets industry needs and expectations
- delivering better services for all Queenslanders
- helping address social and economic exclusion for the most vulnerable
- celebrating Queensland’s lifestyle.
Our digital landscape
The rate of global digital transformation is changing the way businesses and governments operate. It’s changing the way we work, and fast-tracking the adoption of new technologies and our capacity to deliver products and services online.
Digital activity accounted for 5.9% ($109 billion) of total economy value added ($1,857 billion) in 2019-20, compared to 5.6% ($101.5 billion) in 2018-19.
(Australian Bureau of Statistics, 2021)-
In August 2021, nearly 40% of employed Queenslanders were working from home—up from 5.3% in 2011.
(Australian Bureau of Statistics, 2021) -
Queensland’s technology workforce numbers over 114,000 people, with more than half working in non-digital industries.
(Deloitte Access Economics, 2022) -
Online purchases in Queensland have almost doubled between January 2020 and January 2021. This is a stark contrast to 2015 when more than half of Australian businesses didn’t have a website and only one-third received orders through the internet.
(Australia Post, 2021; Australian Bureau of Statistics, 2018)
Our strategic priorities
The strategy is founded on 3 focus areas:
- Digital market: building the necessary environment that Queensland businesses need to maximise the opportunities digital technologies can bring.
- Digital customer: ensuring Queensland Government services are customer-centric, and that all Queenslanders can access the necessary digital services to be connected, independent, and engaged in all facets of their community.
- Digital government: creating change and influencing a strong digital economy by transforming how we deliver services.
Government commitments
The Strategy aligns with significant Queensland Government plans and initiatives contributing to a connected, inclusive and thriving digital economy including:
- Good People. Good Jobs: Queensland Workforce Strategy 2022-2032
- Queensland Government objectives for the community—good jobs, better services, great lifestyle
- Advance Queensland: Innovation for a Future Economy 2022-2032 Roadmap
- Communities 2032
- State Infrastructure Strategy 2022
- 10 Year Human Capital Outlook from the Public Service Commission
- Path to Treaty
- Local Thriving Communities.
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Digital customer
People and organisations benefit through a customer-centric government and digitally inclusive society.
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Digital government
Government is digitally adept and enabled with an engaged and empowered workforce
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Digital market
Industry and government co-create a world leading digital economy
- Last updated:
- 27 April 2023