During your tenancy
Transfers
Department of Communities (Housing and Homelessness Services) tenants can apply for a transfer to another property if they can demonstrate a definite need to move to more appropriate housing.
To be considered for a transfer, you must meet at least one of the following criteria to demonstrate that your current housing does not meet your housing needs:
- your safety is at risk
- you need to live in a particular location in order to access essential services, gain employment, meet cultural obligations, gain access to children or for family/informal support
- the design and/or size of your current housing does not meet your household’s needs, or
- you have been referred to the department by Disability Services or the Queensland Health as you have a disability and need to establish alternative housing.
You must also:
- be up-to-date with your rent payments, and
- have kept your current property in good condition.
Note: it is an offence under the Housing Act 2003 to knowingly provide false and misleading information to the Department of Communities that may influence decisions made about your eligibility for housing services.
Applying for a transfer
- Complete the
transfer application form (71Kb) in full. - Attach the necessary evidence to support your transfer request.
- Ensure all legal tenants (people who signed the Residential Tenancy Agreement) have signed the transfer application form.
- Send the transfer application form to your nearest Housing Services office for assessment.
The department will advise you of the decision in writing or will contact you for further information if required.
Help with your transfer application form
You can have a formal or informal Guardian or Administrator, friend or advocate help you complete your transfer application form.
The department can also arrange an interpreter if required.
Assessment of your transfer application
If you are approved for a transfer, you must list six locations (suburbs, towns, cities) of your choice, except where you have a demonstrated need to live in a particular location.
Changes in your household
Please advise your nearest Housing Services office of any changes to your household. Refer to the fact sheet titled Waiting for social housing (36Kb) for more information.
Further information
Please contact your nearest Housing Services office.
Last updated 30 June 2009
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