RentConnect advisory service trial
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Launched in July 2008, the department’s
RentConnect (60Kb) advisory service is under trial at the Caboolture and Central Queensland Department of Housing area offices. RentConnect officers in the trial locations are working with people to identify what type of assistance they may need to find and secure a property in the local private rental market. This may include:
- advice on how to find a rental home
- advice to better understand the rental application process
- help with preparing a rental application
RentConnect officers may also link people to local real estate agents and community services in the trial locations. As part of the RentConnect service, a tenancy guarantee and a low cost loan to meet set-up costs, such as rent in advance and moving costs, will be available to eligible clients.
ConnectPoint computer terminals in the Caboolture and Central Queensland area offices allow RentConnect clients access to selected websites that may assist in their search for a rental home and also provide useful information on starting and maintaining a tenancy in the private rental market.
After the RentConnect trial, the department will evaluate the service before considering a further roll-out across the state.
Contact details for RentConnect:
RentConnect – Caboolture
Department of Housing
60-78 King Street,
Caboolture Qld 4510
Phone: (07) 5431 2501
RentConnect – Central Queensland
Department of Housing
229 Musgrave Street,
North Rockhampton Qld 4701
Phone: (07) 4938 4089
Toll free: 1800 801 176
For people outside of the trial locations, please read our fact sheets series on renting in the private market. Renters in the private market can access assistance from the department with Bond Loans and Rental Grants.
Last updated 24 November 2008
