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Transferring to another home

Aboriginal and Torres Strait Islander housing

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Aboriginal and Torres Strait Islander housing tenants may apply for a transfer to another home. These transfers are only considered if your rental payments are up-to-date and you have cared for your current home.

Transfers are generally on a wait turn basis. A priority transfer is only considered if you can demonstrate an immediate need.

How do I know if I am eligible for a transfer?

To be considered for a transfer to another home, you need to provide evidence supporting the reasons for your request.

What reasons would qualify me for a transfer?

Risk factors, including domestic violence and neighbourhood disputes.
Medical factors and disabilities.
Family support.
Inappropriate current housing.
Cultural reasons.

What types of transfers are there?

Wait-turn transfer; and
If deemed eligible, priority in situations where a household's circumstances are urgent or severe.

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How do I apply for a transfer?

To apply for a transfer to another home, you need to print and fill in a House Transfer Request (25Kb) or contact your local Department of Housing office for a copy.

After you have forwarded the documentation:

your application and documentation is reviewed by a senior staff member;
the department will contact you if further information is required; and
the department will advise you of its decision.

What happens if my transfer is approved?

If your transfer is approved with priority, your name goes to the top of the waiting list and you are offered the next suitable home.

If your transfer has been approved as a wait-turn transfer, you join the waiting list for your choice of suburbs. When you reach the top of the list, you will be offered the next suitable home.

If you decline a home without an acceptable reason, your transfer application is either cancelled or your name goes to the bottom of the waiting list.

What happens if my transfer is declined?

If your transfer is declined and you do not agree with the decision, you may lodge an appeal to have your transfer reviewed through an appeal process.