How to pay your rent
There are a number of convenient ways to pay your rent. If you have signed a Residential Tenancy Agreement, it is your responsibility as the tenant/s to make sure you pay your rent.
Rent payment options:
1. Rent deduction scheme
The rent deduction scheme is a free and easy way to pay. Your rent can be deducted from Centrelink pensions and paid automatically to the department each fortnight.
You can also use this scheme to pay your:
- rent arrears;
- maintenance repayments; and
- extra rent.
You can find out how to organise a rent deduction scheme by contacting your local Department of Housing office.
2. Direct debit scheme
The direct debit scheme is a simple and fast way to pay your rent directly to the department from your bank, credit union or building society account.
Check with your financial institution to see whether your account offers this electronic facility. It may also be useful to check the transaction fees for this service.
3. Rental coupon books and coupon slip
You can pay your rent at any 
Australia Post Office or Agency with slips from your rental coupon book or loose coupon slips available from your local Department of Housing office.
If you use other payment methods, such as Rent Deduction or Direct Debit, you can still use your rental coupon book for any special payments.
Replacement booklets can be collected from the department.
4. Periodical payments
You can arrange with your bank, credit union or building society to transfer rent payments from your account to the department. These payments can only be taken from one account.
5. Cheque or money order
You can pay your rent by sending a money order or cheque and your encoded coupon to the department.
This is an expensive method due to the fees payable on money orders and cheques, and the department recommends you avoid relying upon it for regular rental payments.
Cheques and money orders should be made out to the Department of Housing and forwarded, with your coupon, to:
Finance Division
Rental Ledgers Division
Department of Housing
GPO Box 690
BRISBANE QLD 4001
Local Department of Housing offices are unable to accept your rental payments.
Last updated 07 July 2005
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