Aboriginal and Torres Strait Islander housing fact sheets
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Queensland Department of Housing offices (50Kb)
The department has a number of offices throughout Queensland.
Housing Assistance for Aboriginal and Torres Strait Islander people (710Kb)
The Department of Housing has a range of services to assist Aboriginal and Torres Strait Islander people to find secure and affordable housing.
Maintenance Call Centre Fact Sheet (82Kb)
A Call Centre has been established to take property maintenance requests from clients in the Greater Brisbane area and 34 Indigenous Councils.
Applying for housing assistance (39Kb)
Where do you get an application form? What happens after you reply? What happens at the interview?
Eligibility for housing assistance (50Kb)
The Department of Housing provides housing assistance to those in most need. You are eligible if you meet these criteria.
Housing Assistance - Specific Needs (38Kb)
Housing assistance is usually provided to applicants on a wait-turn basis. However, in special cases, an applicant may be housed ahead of turn. This is known as housing that meets specific needs.
Housing assistance for people with a disability (47Kb)
People with a disability can be housed through the Department of Housing’s housing assistance program.
Bedroom entitlements (109Kb)
What are you entitled to?
Income Confirmation Service (88Kb)
For those people who wish to participate in the Income Confirmation Service, it will allow the department to directly communicate with Centrelink to receive your income and asset details.
Waiting for housing assistance (37Kb)
When you are accepted for housing assistance, your name is placed on a register of need which indicates the housing choices you have made.
While you are waiting for housing assistance (29Kb)
Sometimes, your circumstances change while you are waiting for housing assistance. It is important that you let the department know of any changes.
Being offered housing assistance (37Kb)
This fact sheet provides information on what to do once you have received an offer of housing assistance.
Accepting an offer of housing assistance (29Kb)
To accept the offer of housing you must advise the department that the property is suitable. A sign-up appointment is then made with you and any other applicant who is to become a tenant.
Tenant Advice and Advocacy Service (39Kb)
Contact details of your nearest Tenant Advice and Advocacy Service office.
How to appeal (82Kb)
Most decisions made by the Department of Housing regarding housing services can be appealed. If you have discussed your concerns with department staff but remain unsatisfied with the decision presented to you, you can appeal this decision using the appeals process.
Moving in checklist (51Kb)
Use this checklist to let everyone know you've moved to a new address.
Moving out checklist (49Kb)
What should I do now that I want to move out of my home?
Periodic tenancy review (62Kb)
A periodic tenancy review is when the department reviews your circumstances to determine if your household has a continued need for housing assistance.
Temporary absence from your home (31Kb)
The department’s policy on ‘tenants being temporarily absent from their home’ considers the needs of tenants to be absent from their homes on occasion, and also recognises that there are a number of people waiting to be housed in departmental properties.
Absences from home for medical treatment and your rent (116Kb)
The department recognises that tenants may need to be absent from their
homes temporarily to receive health-related treatment.
Pets in departmental properties (36Kb)
The keeping of pets in any departmental property must comply with Local Government local laws.
Modifications to departmental properties (40Kb)
The Home Modification program provides help to Department of Housing tenants who have a disability or who care for someone with a disability.
Families Responsibilities Commission Act 2008 (227Kb)
This fact sheet outlines the obligations of the department under the Family Responsibilities Commission Act 2008 and how these may affect tenants. In particular, the department must now notify the Commission if a tenant has been sent a Notice to Remedy.
Department of Housing transfers (37Kb)
Tenants in Department of Housing properties in Queensland may apply for a transfer to another property. Applications are considered based on certain conditions.
Water saving hints (44Kb)
Water is a precious and increasingly scarce resource. We need to be careful about the way we use it. Here are some simple ways you can help conserve this precious resource.
Water in your home and your health (33Kb)
Water is an important natural resource and should be used with care and consideration for our environment.
Lead-based paint (29Kb)
This fact sheet provides information for Queensland Department of Housing tenants about lead-based paint in Department of Housing properties.
Asbestos (27Kb)
This fact sheet provides information for Queensland Department of Housing tenants living in a property that may contain asbestos.
Fact sheets in languages other than English
Last updated 24 July 2008
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