What are my rights of appeal?
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If you are not satisfied with any decision about your application, you have a right to ask for a review. For instance, you may have been refused access to the whole or part of a document, refused an amendment or perhaps you are concerned that your personal or business affairs will be disclosed to someone else.
Internal review
The first step is to apply for an internal review within 28 days of being told of the decision. There is no fee or charge payable by an applicant for requesting an internal review of the decision. An application for review must be in writing. Download the 
Application for review of decision form (30Kb) or contact the Freedom of Information Coordinator on (07) 3224 5245 to obtain an application form.
A person senior to the original decision-maker will review your application and inform you of the review decision within 28 days. Reasons will be given if access or amendment is still refused.
External review
If you are still dissatisfied with the decision on your application, you can write to the Information Commissioner, PO Box 10143, Adelaide Street, Brisbane QLD 4000 and apply for an external review within 28 days of the department's decision. The Information Commissioner may change or confirm the decision made on your Freedom of Information request or try to mediate a settlement between the parties.
No fee or charge is payable for requesting an external review.
Last updated 05 December 2007
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