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Client Service feedback form

Tell us what you think

We welcome your feedback, so we can keep improving our service to you. We would like to know if you are happy or unhappy about our service or decisions.

The Department of Housing is committed to protecting your privacy. View our privacy statement for more information.

Which Department of Housing office did you contact?
Did staff show you respect by: Being courteous and polite Explaining decisions affecting you Explaining things that you need to know and do Giving prompt service
Were staff honest and did they act with integrity by: Providing accurate, complete, timely and clear information Following through and doing what they said they would Keeping you informed Acknowledging and fixing any mistakes
Did staff cater for your particular needs by: Providing service that was sensitive to your needs Discussing your housing options and choices Referring you to other services you may need Providing interpreter services when required Working with you to find the best housing solution
How would you rate your overall satisfaction with the way you
have been treated?
Are there any other comments that you would like to make?
Please complete your name and contact details if you would like
us to respond to your comments.
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Last updated 15 August 2006